Privacy policy for the website www.apkurescentrs24.lv

1. Introduction 

SIA "AT METER" (hereinafter – the Controller), on the website www.apkurescentrs24.lv (hereinafter – the Website) processes personal data obtained from the data subject – the Website user (hereinafter – the User).

The Controller cares about the User's privacy and personal data protection, respects Users' rights to lawful personal data processing in accordance with applicable legislation - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the Regulation) and other applicable legislation in the field of privacy and data processing.

Considering the above, the Controller has developed this privacy policy with the aim of providing the User with the information stipulated in the Regulation.

The privacy policy applies to data processing regardless of the form and/or medium in which the User provides personal data (on the Website, in paper format, in person, or by telephone).

The Controller reserves the right to change these terms at any time. It is the Website visitor's responsibility to independently check the Website content to familiarize themselves with changes to the terms.

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2. Controller's identity and contact information

The Controller is SIA "AT METER",

Reg. No. 42103019771,

Controller's address is Graudu Street 9A, Kuldīga, Kuldīga municipality, LV-3301, Latvia,

Website: www.apkurescentrs24.lv;

E-mail: atmeter@inbox.lv,

Phone: +371 25620975

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3. Purposes of personal data processing and the legal basis for processing

If the User submits their personal data to the Controller by telephone, using the Website's contact forms, e-mail or other types of mail, we store and use this information to fulfill or conclude the relevant service provision agreement, including customer identification; preparation and conclusion of the agreement; provision of services (fulfillment of contractual obligations); customer service; consideration and processing of objections; increasing customer loyalty; administration of payments and settlements; debt recovery and collection; proving facts, maintaining and improving the website's operation; business planning and analytics; planning and accounting. We will also process this data to provide information to state administration institutions and operational activity subjects in cases and volumes specified in external regulations.

The legal basis for data processing is the conclusion and performance of a contract, compliance with regulations, with the consent of the Client - data subject, our legitimate interests (for example, to verify the Client's identity before concluding a contract; ensure fulfillment of contractual obligations; analyze website usage, ensure service provision efficiency, etc.).

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4. Categories of personal data

Categories of personal data – first name, last name, personal identification number, e-mail or postal address, IP address, telephone number, message or letter content, etc.

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5. Categories of personal data recipients

Data is disclosed to those employees of the Controller who need it to perform their direct duties in order to fulfill or conclude the relevant service provision agreement.

When obtaining and using personal data, we partially use the services of external service providers who strictly follow our instructions under contract and whom we continuously monitor before using the service and subsequently.

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6. Categories of data subjects

Categories of data subjects – the Controller's existing, former and potential clients, as well as other persons who express a desire to contact the Controller.

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7. Data transfer outside Latvia

The received data is not planned to be transferred outside Latvia, the European Union or the European Economic Area, nor will it be transferred to any international organization. At the same time, considering that the Website is connected to Google and Facebook services, the Controller cannot guarantee that these companies will not transfer data outside the European Union or the European Economic Area.

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8. Data retention period

We process and store the User's personal data as long as either party has a legal obligation to store the data.

After these circumstances cease, and if not otherwise specified in the data protection instructions, we delete personal data no later than three months after the original reason for data retention is no longer in effect, except in cases where our legal obligation is to continue storing this data (for example, but not limited to, for accounting or litigation purposes).

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9. Data subject's access to personal data

The data subject has the right to receive access to the data subject's personal data within one month from the date of submitting the relevant request.

The User may submit a request for the exercise of their rights in written form in person at the Controller's legal address (showing an identity document), by mail, or by e-mail, signed with a secure electronic signature;

Upon receiving the User's request for the exercise of their rights, the Controller verifies the User's identity, evaluates the request and fulfills it in accordance with regulations.

The User has the right to receive information stipulated in regulations in connection with their data processing, the right to request access to their personal data, as well as to request the Controller to supplement, correct or delete them, restrict processing or the right to object to processing, insofar as these rights do not conflict with the purpose of data processing (conclusion or performance of contracts).

The data subject does not have the right to receive information if it is prohibited to disclose this information under law in the field of national security, state defense, public safety, criminal law, as well as in order to ensure state financial interests in tax matters or supervision of financial market participants and macroeconomic analysis.

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10. Cookie processing

The Website collects data about Website visitors, thereby giving the Website maintainer the opportunity to evaluate how useful the Website is and how it could be improved.

The Controller continuously improves the Website with the aim of improving its use, therefore the Controller needs to know what information is important to Website visitors, how often they visit this Website, what devices and browsers they use, from which region visitors come, and what content they prefer to read.

The Controller uses the Google Analytics system, which allows the Controller to analyze how visitors use the Website. Information about how Google Analytics basic principles work can be found on the Google website https://support.google.com/analytics/answer/1012034?hl=lten&ref_topic=6157800. The Controller uses the collected data in its legitimate interests to improve understanding of Website visitors' needs and improve accessibility to the Controller's published information. Visitors can stop data collection by Google Analytics at any time as described here: https://tools.google.com/dlpage/gaoptout/.

The server on which the Website is hosted can register requests sent by the visitor (device used, browser, IP address, access date and time). The data mentioned in this section is used for technical purposes: to ensure proper functioning and security of the Website and to investigate possible security incidents. The basis for collecting the data mentioned in this section is the Controller's legitimate interest in ensuring the technical availability and integrity of the Website.

Cookies are small files that, each time a visitor visits the Website, the browser saves on the visitor's computer to the extent specified in the visitor's computer browser settings. Individual cookies are used to select and adapt information and advertising offered to the visitor based on content the visitor has viewed previously, thereby making the use of the Website simple, convenient and individually tailored for visitors. Additional information about cookies, as well as their deletion and management, can be obtained on the website www.aboutcookies.org.

The Website uses cookies to collect the user's IP address and browsing information and allow the Website to remember the visitor's choices. Cookies allow the Controller to track the Website's data flow and user interaction with the Website – the Controller uses this data to analyze visitor behavior and improve the Website. The legal basis for using cookies is the Controller's legitimate interest in ensuring the Website's functionality, availability and integrity.

The visitor can control and/or delete cookies at their discretion. More information about this process is available here www.aboutcookies.org. The visitor can delete all cookies on their computer, and most browsers can be set to block the placement of cookies on the computer. The visitor can opt out of cookies in the browser menu or https://tools.google.com/dlpage/gaoptout. To make the necessary settings, the visitor needs to familiarize themselves with their browser's terms. In case of blocking cookies, the visitor will have to manually adjust settings each time they visit the Website, and there is a possibility that some services and functions will not work.

Statistical data about Website visitors can only be accessed by those Controller employees who are responsible for analyzing such data.

Unless otherwise specified, cookies are stored as long as the action for which they were collected is performed, and then they are deleted.

In case the Controller's Website has a forum or comment option enabled, in such case, the IP address is saved on the Website, as well as data specified by the visitor themselves. Cookies containing this data may be stored for one year for your convenience (so you don't have to write again next time).

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11. Third-party websites

We may cooperate with third parties who are authorized to place third-party cookies on our websites or our services, applications and tools with your consent. These service providers allow us to provide you with a better, faster and safer website usage experience. Note that third-party cookies are subject to third-party privacy policies, so we assume no responsibility for these privacy policies.

The Website has the "Facebook pixel" tool installed. The purpose of using this tool is to customize content and advertising for Facebook users. To learn more about Facebook's privacy policy, click here https://www.facebook.com/about/privacy/. You can also change advertising settings in your Facebook profile.

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12. Right to lodge a complaint with a supervisory authority

The data subject has the right to lodge a complaint with the supervisory authority (the State Data Inspectorate). Documents are accepted at the State Data Inspectorate by mail at Elijas Street 17, Riga, LV-1050, or by e-mail pasts@dvi.gov.lv

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13. Validity of the privacy policy

We reserve the right to change and supplement the content of this privacy policy from time to time to clarify the description of how we process your data.

Considering the above, we encourage you to regularly review this privacy policy so that you are informed about the processing of your personal data on the Website.

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